NOC Network Administrator

Do you want to grow in a friendly environment, within a passionate team, while taking on stimulating challenges in the world of IT?

MONTECHNICIEN offers a human and stimulating MSP environment, where technical expertise thrives within a strong, collaborative, and engaged team culture. For over 20 years, we have supported a loyal and diverse clientele, thanks to more than 50 team members who give their best every day. Here, we believe that an inspiring, flexible, and human work environment is the key to performance… and enjoyment at work.

WHAT WE OFFER

Benefits that truly make a difference

• Comprehensive group insurance: life, disability, prescription drugs, dental
• Telemedicine
• Group RRSP with employer contribution
• Flexible schedules for better work–life balance
• Flexible compensation: tailor your salary and vacation time
• À‑la‑carte services: restaurants, physical activities, getaways
• Discretionary days off in addition to vacation

A work environment that inspires involvement

• Modern offices with relaxation areas (darts, foosball, board games)
• Snack bar: coffee, apples, popcorn, slush
• On‑site showers for active employees
• Memorable social activities
• Reduced summer schedule: Fridays starting at 12 p.m.
• Employee well‑being monitoring with Officevibe

Exclusive MT benefits

• Access to a private island with chalet
• Access to a luxury condo in the heart of Montréal
• Parents on the run: free childcare one evening per month
• Sharing Club promoting the collaborative economy

And much more! The list of benefits of working at MONTECHNICIEN is longer than your grocery list! The best way to truly understand is to come see for yourself—you’ll quickly notice how MONTECHNICIEN stands out from other employers. It’s no coincidence that we have been Great Place to Work award recipients since 2019.

YOUR CHALLENGES

Do you want to grow in a stimulating MSP environment, within a team known for its collaborative and human spirit? Do you enjoy being at the heart of technical operations, optimizing multi‑client environments, and having a direct impact on infrastructure stability? Here’s what awaits you:

As a NOC Network Administrator, you will play a key role within the operations center: task automation, environment hardening, advanced monitoring, complex incident management, and continuous improvement of critical infrastructures.

Your responsibilities

Technical expertise & automation

• Develop and maintain deployment scripts to automate operations
• Configure and optimize remote management and monitoring tools
• Design technical playbooks for Level 1 teams
• Act as an escalation point for complex infrastructure incidents
• Standardize and industrialize technical processes (SOPs, automated remediation)

Cybersecurity & environment hardening

• Orchestrate patch deployment cycles for operating systems and third‑party applications
• Deploy and audit security configurations based on industry best practices
• Disable obsolete protocols and secure privileged access
• Conduct post‑incident technical investigations to identify entry vectors and prevent recurrence
• Ensure the hardening of Windows Server, Active Directory, Microsoft 365, and hybrid environments
• Analyze and process security alerts, including advanced alerts

Advanced monitoring & performance

• Configure network mapping tools for complete and granular infrastructure visibility
• Manage the backup aggregator and resolve complex data protection issues
• Monitor cloud security postures and remediate configuration gaps
• Analyze network bottlenecks and hardware performance alerts
• Diagnose incidents related to firewalls and network equipment
• Optimize availability (HA, clusters, failover) and perform regular audits

YOUR PROFILE

• Strong expertise in Windows systems administration and cloud environments
• Advanced scripting skills for large‑scale automation in multi‑client environments
• In‑depth networking knowledge (segmentation, VPNs, security protocols)
• Strong analytical skills to resolve highly complex technical issues
• Exceptional rigor in applying hardening and compliance standards
• Experience in an MSP or multi‑client NOC environment (major asset)
• Ability to act as a Level 2 technical escalation point during critical incidents
• Excellent documentation quality: SOPs, post‑incident reports, technical recommendations
• Clear technical communication skills and ability to simplify complex concepts
• Comfortable working in a fast‑paced, results‑driven environment, sometimes under pressure