Remote working (telecommuting) enables employees to carry out their duties away from the company’s offices, usually from home. This practice offers flexibility and autonomy to employees, but also creates challenges in terms of information security and team management.
Implementing IT security measures is crucial. Access to company files must be via secure connections, such as virtual private networks (VPNs), which encrypt data transmitted between the company and the remote user. The use of up-to-date antivirus software, an EDR and firewalls also reinforces workstation security.
Providing employees with the right tools is essential. This includes secure hardware and reliable online collaboration software. Microsoft Teams, for example, enables effective communication between colleagues, making it easy to share documents and hold virtual meetings.
Training employees in cybersecurity is essential. They need to know and apply the best practices they have learned, such as creating strong passwords and recognizing phishing.
Establishing clear policies and maintaining effective communication helps align everyone’s practices. Guidelines should specify expectations in terms of schedules, availability, equipment use and security protocols to be respected.
Accessible technical support is necessary to quickly resolve any challenges employees may encounter remotely. To keep everyone productive, support available during working hours will help users with connection difficulties or questions about receiving a suspicious e-mail.
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