Today, much of your company’s productivity depends on the reliability of its IT equipment. But it is not always possible to manage IT assets internally, especially for small and medium-sized businesses (MSBs) who lack expertise in the field or do not have time to devote to it. The solution? An MSP (Managed Services Provider). The MSP is an external IT services company that primarily manages your IT systems remotely and proactively. Usually billed monthly, this service provides significant peace of mind. Your business can leverage many benefits by using an MSP. Find out how.

To Minimize Work Disruptions

In IT, as in everything else, an ounce of prevention is worth a pound of cure. Preventative IT maintenance is a major advantage for your business as it helps to limit downtime, and therefore improves productivity. The MSP assumes the day-to-day management of your IT assets. It has the capacity to troubleshoot in real time, perform antivirus and maintenance software updates when necessary, or manage backups to anticipate any computer problem that may arise.


To Act Quickly in an Emergency

Of course, there is no such thing as zero risk and emergencies may occur. While you would certainly spend several hours trying to figure out where the problem is coming from and how to fix it, the MSP would intervene with a much shorter response time. Thanks to a remote monitoring and management (RMM) platform, your managed services provider can take control of workstations remotely and quickly solve your problem.

To Reduce Management Costs

Managed services are billed monthly at a fixed and totally predictable cost. Unlike on-demand services, with a managed IT services provider, labour costs remain the same throughout the contract, regardless of the amount of monitoring time accrued or the number of experts who contributed to resolving the issue.

To Focus on the Company’s Growth

Is your business changing, modernizing, improving? So is IT! Managing complex IT environments cannot be taken lightly, so it’s important that the people in charge of your IT assets are tech-savvy experts with ever-renewed skills. By opting for a managed services provider, you know that your IT professionals face technical challenges on a daily basis, for companies of various sizes. They will be able to advise you and offer you solutions that are perfectly tailored to the needs of your business. This way, you and your employees can focus on what counts: your core business and business continuity.

Outsourcing IT asset management is a strategic decision that is increasingly popular with SMBs because it proves extremely beneficial. Unlike the traditional model of solving problems as they arise, the managed services provider proactively secures your company’s IT environment without leaving room for the unexpected. An MSP service guarantees you the right protection to minimize risk. Should a cyber attack ever occur, a contingency plan already in place will ensure that your activities resume quickly, and that the integrity of your data is maintained. Opting for an MSP means being able to focus on the real needs of your business and free yourself from the stress of technological threats.